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Sales Administrator / United States

M-Files Corporation develops and markets a state of the art information management solution called
M-Files. We are ideally positioned to disrupt this multi-billion dollar market that has been historically dominated by traditionally complex and expensive solutions. With its ease of use, power and affordability, M-Files represents a unique solution that meets the document and information management needs of companies of all sizes in a variety of industries. With thousands of customers around the world, a rapid growth rate, and a product that is truly different from the competition, M-Files has an incredibly bright future. For more information, visit the company’s web site at www.m-files.com.

 

POSITION SUMMARY:

M-Files (Austin, TX) is seeking a Sales Administrator to support our Global Sales Operations.   This role will report to the Sales Operations Manager and will based out of the Austin, TX office.    The candidate will execute and develop operational processes involving sales order and compensation entries and validation, as well as other operational activities that support the direct and indirect sales teams focusing on North America.

 

The Sales Administrator will work with the Global Sales organization and Sales Operations teams to ensure timely and appropriate information sharing, reporting and management of daily processes to enhance accuracy and completeness. In order to be successful, the Sales Administrator must be able to strongly collaborate with Finance and IT.  The Sales Administrator is expected to be precise when managing sales and compensation data. We are also expecting the candidate to have a proactive mindset towards process and tool development and to be solution oriented.

 

CORE RESPONSIBILITIES:

  • Entering and validating sales quotes and orders (Channel and Direct).
  • Monitoring the incoming tickets and queues to receive new orders and work with direct sales and partners to enter and process these orders in finance systems.
  • Supporting the Accounts Receivables process.
  • Support requests during salespeople vacations and routing requests toward appropriate areas within M-Files.
  • Communicating professionally and with thoroughness to all stakeholders, internal and external, regarding any item assigned.
  • Proactively search for and document additional support needs within the sales organization that would reduce admin burden on salespeople and/or help M-Files become a better company to work with for our employees and partners.

SECONDARY RESPONSIBILITIES:

  • Assisting with routine administrative functions inside key systems such as Salesforce and others as designated.
  • Assisting with the development and maintenance of SOP documentation for sales processes as we develop global standards of operation.
  • Other responsibilities as assigned: the role is expected to shift with the varying needs of sales operations as new systems/processes are implemented on a global scale.

QUALIFICATIONS:

  • BA/BS degree or equivalent work experience.
  • Strong Microsoft Office skills.
  • Ability to communicate to all levels within the organization.
  • Detail oriented with the ability to consistently produce a high level of accuracy.
  • Affinity with sales processes, sales tools and applications.
  • Understands or can quickly grasp and communicate the relationship between processes and systems.
  • Ability to work independently and to adapt quickly and effectively to changing environments and initiatives.
  • Proven track record of maintaining focus and ability to execute in a variety of circumstances, within a large team of people.
  • Ability to prioritize risks and issues to drive resolution and engage others when necessary.
  • M-Files employees are expected to uphold a high ethical standard, interacting honestly and professionally with M-Files employees, customers and partners.

 

Deadline for applications: The recruitment expires when the position is filled.

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