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Senior Technical Consultant / United States

As a Senior Technical Consultant, you are a key part of the Consulting Services team and will play a critical role in driving our success. You will be expected to have a comprehensive understanding of the M-Files software product offering and ancillary components.  You will act as a technical leader on project teams and will need to work with other members of your project team to develop and deploy solutions on a varying number of Customer engagements.

 

Responsibilities

  • Work closely with other M-Files' Professional Services team members on new and ongoing customer implementations
  • Support all aspects of the deployment lifecycle
  • Assist with requirements gathering, solution design, development, deployment, migration, QA, UAT, and other consulting related engagements
  • Perform M-Files system implementations
  • Help customer identify and clarify their needs
  • Integrate M-Files with existing data sources
  • Conduct custom customer training and provide consultation on design best practice
  • Identify and implement any custom scripting or application development which might be needed for a customer implementation, working with developer resourcing where necessary to ensure customer expectations are met
  • Mentor and lead more junior members of the consulting unit
  • Support pre-sales efforts to design deployment solutions including level of effort (LoE) estimation and other required sales support activities
  • Assist in requirements review, solution design and documentation
  • Ensure deployments exceed customer expectations for quality and reliability
  • Work closely with M-Files Project Management to ensure timelines and technical aspects of a deployments are met

 

Minimum Qualifications

  • 3 to 5 years corporate services consulting experience, from either a management consulting firm, boutique consulting firm or a software firm with a services practice
  • Bachelor's degree in Computer Science related field preferred or relevant comparable work experience
  • Highly motivated self-starter, willing to travel (up to 25%) **Note: Covid environment qualifier
  • Proven ability to communicate ideas, with excellent verbal and written communication skills
  • Strong leadership and interpersonal skills, with the ability to listen to customers and translate their needs into specific actions and solutions
  • Ability to drive projects to completion and manage obstacles
  • Excellent organizational skills, experienced at successfully multi-tasking and supporting multiple concurrent customer engagements
  • Aptitude and enthusiasm for learning new methods and techniques
  • Strong knowledge of Windows-based environments, IIS and MS SQL Server
  • Knowledge of Cloud-based technologies, inclusive of Azure preferred yet not required
  • Experience and strong understanding of Data Migration best practices and methodologies
  • Working knowledge of networks
  • Experience and working knowledge of databases and query building
  • Experience working in a Consulting environment working directly with customers is required
  • Experience and working knowledge of .NET languages (e.g. VB, C#)
  • Experience working with document/content management systems is preferred
  • Knowledge of Data Structures and core Programming concepts
  • Knowledge of Solution Architecture and Cross Application Communication and Integration methodologies
  • Experience deploying solutions to customer, managing project timelines and scope
  • Approaches engagements with energy and enthusiasm
  • Self-confident and able to engage and manage customer engagements effectively
  • Experience creating Technical Documentation (Solution Descriptions, UML Diagrams, etc.)
  • Able to thrive in a fast paced, deadline driven environment

 

What We Offer

  • Opportunity to contribute to our success and growth locally and globally
  • Opportunity to collaborate with peers in global regions
  • Experienced and motivated team ready to help you develop your expertise both as a technical consultant and as a software expert
  • Flexible work in terms of time and location
  • Excellent compensation plans with and the opportunity to earn additional performance-based incentives.
  • Matching 401k program
  • Generous Vacation and Holiday package
  • Excellent benefits

 

Deadline for applications: The recruitment expires when the position is filled.

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